| NYSEG denies link to ESCO telemarketing
REGION New York State Electric & Gas Corp. on Friday said its representatives are not conducting phone solicitations about consumers' natural gas and electricity supply. The utility said customers have been contacting its call centers about recent telemarketing by energy services companies, also known as ESCOs. NYSEG reminds consumers that they can buy their electricity and/or natural gas supply from NYSEG or another supplier, or ESCO. The ESCOs are not agents of NYSEG, and they are not authorized are permitted to suggest to customers that they are acting on behalf of NYSEG in an effort to solicit business, NYSEG said. -- My-Ly Nguyen .
Compliance Tips for Internal Audits in Outbound Telemarketing Services
With the existing telemarketing service environment being what it is, every company that makes outbound calls should be compliant with state and federal telemarketing laws. Consumers who look unfavorably upon telemarketing service provider calls may trigger requests from State Attorney Generals, The Federal Trade Commission, or The Federal Communications Commission regarding the activities of your company and the outbound telemarketing service strategies being utilized. The request can be a Federal Civil Investigation Demand from the government or a simple one number request from a State Bureau of Consumer Protection Administrative Office. The Federal Trade Commission’s National Do Not Call Registry has been accepting registration from consumers since June of 2003. The registry, as of December 4, 2007, had over 151 million telephone numbers listed on it. Because of this, telemarketing services companies have to be aware that some consumers are sensitive to any type of sales call or any call in general that they perceive to be a sales call. The government has done a good job of explaining to consumers that the Federal Do Not Call Registry will stop some but not all calls.
Directory of Top Computer Executives - Canada Edition
The Canada Edition of the Directory includes information on more than 8,000 key executives in over 4,500 companies in all of the Canadian provinces. Because the Directory lists vital information for each listed installation, you can zero in on your best prospects. The availability of multiple target marketing methods will make your marketing program more efficient and effective. Names and titles - complete names, titles, and department names of key decision makers: the top computer executives and managers who oversee operations, application programming, technical support, data communications, and microcomputers. Contact information - company name, division or subsidiary name, complete mailing address, mail stops, and telephone numbers will make your direct mail campaigns and telemarketing efforts more successful than ever before.
E-mails detail student loan firm's drive for profits
The word "profit" is used 11 times in a single e-mail about Iowa Student Loan's marketing campaigns.
Another e-mail, dated 2003, shows that Iowa Student Loan held 95 percent of the private loan volume in Iowa by dollar amount and 86 percent of the volume in a federal education loan program.
The loan agency has been "engaging in an aggressive, offensive strategy to bring in new loan volume," McCullough wrote in a memo to the agency's board of directors. Here are details from the e-mails Iowa Student Loan tried to block from public disclosure:
Ethics violation investigation: One e-mail mentions that someone asked Charles Smithson of the Iowa Ethics and Campaign Disclosure Board to look into whether Nichols violated state ethics rules during his service on Iowa Student Loan's board of directors.
Kroger sells some Dillons stores
Cincinnati-based Kroger Co. has sold four Dillons grocery stores in Missouri to Associated Wholesale Grocers Inc. for an undisclosed price, the Kansas City Star reported on Wednesday.
Prior to the deal, Kroger owned more than 75 Dillons grocery stores in Kansas and Missouri, according to the company Web site. .
TSX closes with 250-point gain; Dow rises 108
The TSX jumped at the opening of trading Thursday and held those gains through the day as the market built on Wednesday's late-day rally. The S&P/TSX composite index ended the day with a gain of 250 points to 12,907. Most sectors finished in positive territory. S&P/TSX composite index 3-month chart A rebound in commodity prices sent resource stocks sharply higher as China reported that its economy grew by 11.4 per cent in 2007 — its fastest pace in 13 years. China has been the main driver of commodity price gains in the last few years as its booming economy picked up steam. The metals and mining sub-index surged 5.1 per cent. First Quantum Mineral gained $3.58 to $76.29; Teck Cominco added 99 cents to $31.24. Potash Corp. stock soared $7.92 to $129.80 as it reported its fourth-quarter profit doubled and its 2008 outlook appeared rosy.
Category: Offshore outsourcing
The lack of information that turned up was a bit stunning given that one cable could sever access to your call center. Reading between the lines it could be that disaster recovery isn't given much thought before making a decision to go offshore. posted by Larry Dignan January 31, 2008 @ 7:54 am Last 10 posts: Motorola tries to quarantine handset unit (01-31) BTL podcast: Demo 08, Yahoo woes, Amazon's moves and more... (01-31) Gartner's top 10 predictions on IT futures (01-31) Google's quarter falls short of expectations; Social networking not monetizing well (01-31) Middle East Internet outage: Do you have backups for your offshore ops? (01-31) How resilient are the Internet pipes? (01-31) The state of IT risk management (01-31) Amazon.com: Will you recognize it in 10 years? (01-31) Amazon.com buys Audible; March into digital content distribution continues (01-31) News to know: Gmail sidejackings; PMA, Demo coverage; Desktop as data center (01-31) more Posts (Archives) WordPress Mobile Edition available at alexking.org.
|
